Reservation & Cancellation

Reservation Policy

• 100% Payment required at the time of reservation

• 100% Payment required at the time of reservation

• 50% Payment required at the time of reservation
• 50% Full & Final Payment required before 15 Days of travel date

• 25% Payment required at the time of reservation
• 25% Payment required before 30 Days of travel date
• 50% Full & Final Payment required before 15 Days of travel date

Cancellation Policy

• Cancellation Charges:

CANCEL BEFORE	DEDUCTED
Less than 06 days prior to arrival	100%
07-14 days prior to arrival	75%
15-29 days prior to arrival	50%
30 days and above prior to arrival	25%

• The above charges will be applicable on the "Booking Amount / Package Cost" excluding GST thereon. GST thereon is Non-refundable.
• In case Bookings are cancelled by the Sunshine Tours and Travels due to any unforeseen event not suitable for staying of the guest, full amount will be refunded.
• No refund will be made in case of natural calamity or disaster, poor weather conditions, civil disturbance, suspension of services related to transportation, accommodations, governmental orders or other circumstances which beyond control of Sunshine Tours and Travels.
• Sunshine Tours and Travels shall not be responsible in any matter whatsoever for any delay or inconvenience to the passengers during the journey either due to the breakdown of the vehicle or due to any other cause/unforeseen circumstances beyond control of Sunshine Tours and Travels.

Booking Reschedule

• Rescheduling of bookings can only be done 30 days prior to the travel date except any special date.
• Reschedule your booking means 75%-100% utilisation your booking amount, except Rail/Airfare/Event/GST.
• Reschedule your booking date as per Hotel Policy and subject to availability of rooms.